Do I need to enroll in the SWIP program?

No. All residential (single-family home) customers of Sandy Suburban are automatically enrolled in the plan. You do not need to do anything to be covered by this program.

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1. What do I do if I have a sewer back-up at my home?
2. What is lateral insurance and what does it cover?
3. Does it cover my sewer backup?
4. Do I need to enroll in the SWIP program?
5. Will the SWIP program result in raising my sewer rates?
6. Will I have any out-of-pocket expense to replace or fix my lateral sewer line?
7. What exactly is covered by this insurance program?
8. What if my lateral line doesn’t need to be replaced? Will the insurance plan pay for repairs or maintenance?
9. Does it cover catastrophic damages?
10. Will it cover the clearing out of tree roots from the lateral sewer line?
11. Why is Sandy Suburban offering this program at no cost to me?
12. What do I need to do if I experience a problem with my lateral sewer line?
13. Who will do the work if my lateral line needs to be repaired or replaced?
14. What if I experience additional problems after repairs are made?